Return & Refund Policy

At Trito & Co, we want you to be happy with every order. Because our products ship directly from our fulfillment partners, here's how returns and refunds work:

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or isn't what you ordered, we've got you covered. Contact us within 14 days of delivery on Facebook at facebook.com/TritoandCo with:

• Your order number
• A photo or short video of the issue

We'll send a replacement or issue a full refund — no need to ship the item back.

Change of Mind

Because of how our products are fulfilled, we're unable to accept returns for a change of mind once an order has shipped. Please review product details and options carefully before checkout.

Order Issues

If your order hasn't arrived within the estimated delivery window (7–14 business days), reach out to us and we'll track it down or make it right.

Refunds

Approved refunds are issued to your original payment method within 5–10 business days.

Cancellations

Orders can be canceled within 2 hours of purchase, before they're sent to our fulfillment partner for processing. After that, we're unable to cancel but will gladly help with any issue once it arrives.

Questions?

Contact us on Facebook at facebook.com/TritoandCo — we're happy to help!

Trito & Co — wellness, reimagined.